Contact Us

Ingram Book Company
One Ingram Blvd.
La Vergne, TN 37086

Customer Care

Phone:   (615) 793-5000
Toll-Free:  (800) 937-8200
E-mail:  customer.service@ingrambook.com
For general questions, order inquiry, tracking, etc.

Ordering/Stock Information
We accept orders electronically via ipage® and most point of sales systems. For more information about electronic ordering, please click here.
 
Electronic Ordering   (800) 234-6737
Including Direct to Home questions
Ordering E-mail:  orders@ingrambook.com
Automated Stock Check: (800) 937-0995
Ordering Line:   (800) 937-8000
Ordering Fax:    (800) 876-0186

Credit Department

Phone:  (800) 937-8100  
E-mail:  credit@ingrambook.com
For questions regarding invoices, payments, etc.

Tech Support
Phone: (800) 937-7978  
E-mail:  ICS-techsupport@ingrambook.com
For problems with ipage® or any of our other electronic ordering products

Returns
Returns
Ingram Customer Returns Center
1210 Ingram Drive, Box #700
Chambersburg, PA 17202

Returns will be accepted “hassle-free” if product is damaged, defective, or incorrectly shipped. Products with publisher defects (i.e., missing pages, etc.) may be returned at any time. You may access the Hassle-Free Returns form on ipage by clicking Create Returns under the Account Management tab or by contacting Customer Care at (800) 937-8200. 

Ingram Publisher Services Returns
Ingram Publisher Services
1210 Ingram Drive
Chambersburg, PA  17202
 
Ingram Publisher Services Canadian Returns
Ingram Publisher Services
C/O Purolator USA Logistics Center
1151 Martin Grove Road
Rexdale, ON M9W 4W7 Canada
 

Ingram International Inc.
One Ingram Boulevard
P.O Box 3006
La Vergne, TN 37086-1986
Phone:    (615) 793-5000
Canadian Toll Free:  (800) 289-0687
Fax:    (615) 213-5710
E-mail:    ii.info@ingrambook.com
 

Ingram Publisher Services Inc.
One Ingram Blvd.
La Vergne, TN 37086
IngramPublisherServices.com

Electronic Ordering: Visit ingrampublisherservices.com/goto/ordering
Ordering E-mail:  customer.service@ingrampublishersservices.com
Ordering Line:   (866) 400-5351
Ordering Fax:    (800) 838-1149

Please include your account number on e-mail and fax orders.


Lightning Source Inc
1246 Heil Quaker Blvd
La Vergne, Tennessee 37086
Phone: (615) 213-4000
Fax:     (615) 213-4725
inquiry@lightningsource.com
LightningSource.com