flashback^®4 Frequently Asked Questions

Product Overview
Technical Requirements
Frequently Asked Questions
Free Software Request

How much does flashback software cost? Are there subscription fees?
flashback4 is available free of charge to booksellers with a valid Ingram account. There is no subscription fee.

What support is available for flashback?
flashback ordering support is available 24 hours a day, 7 days a week at (800) 234-6737. Call this number if you are having trouble placing your order through flashback or have general ordering questions.

flashback technical support is available through Ingram Data Services Technical Support 8:00am-5:00pm Central Time Monday-Friday at (800) 937-7978. Call this number if you are having trouble loading or operating your software or want to acquire flashback.

When can I place my electronic order?
24 hours a day, 7 days a week. If our mainframe system is unavailable at the time the order is placed, the flashback system will accept the order and advise you that same-call confirmation is unavailable. After the order is processed, the confirmation will be available when you call back.

Will flashback run on a Macintosh?
flashback will run on a PowerMAC running under IBM emulation. Ingram is not responsible for the Technical Support of IBM emulation programs.

Want to know more?

For more information about this program, contact Ingram Data Services at (800) 937-7978 or (615) 213-5005. You may also contact us via e-mail at: ids-admin@ingrambook.com.